Privacy Policy

1. Introduction

Mochivo ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information — name, email address, and password when you register.
• Profile information — any optional details you add to your profile.
• Workspace data — projects, tasks, comments, attachments, and other content you create.
• Payment information — billing details processed securely through PayPal; we do not store full card numbers.
• Communications — messages you send us and inbound emails processed into tasks.

We also collect certain information automatically, such as IP addresses, browser type, pages visited, and usage patterns via server logs and analytics.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the platform.
• Process transactions and send related notices.
• Send transactional and product-related emails (e.g., invitations, password resets).
• Respond to comments and support requests.
• Monitor usage for security and fraud prevention.
• Comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share it with:

• Service providers — third parties that help us operate the platform (hosting, payment processing, email delivery).
• Organization members — workspace data is visible to other members of your organization as intended by the platform.
• Legal authorities — when required by law or to protect our rights.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

6. Security

We implement industry-standard technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Cookies

We use session cookies required for authentication and platform functionality. We do not use third-party advertising cookies.

8. Third-Party Services

The platform integrates with Google OAuth (sign-in) and PayPal (billing). Their respective privacy policies govern data collected by those services.

9. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at the address below.

10. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the new policy and updating the date above.

12. Contact

If you have questions about this Privacy Policy, please contact us at [email protected].